Privacy Policy
1. Information We Collect
We collect information you provide when requesting services, including your name, contact information (email, phone number), service address, and payment information. We may also collect information about your service preferences and history to better serve you.
2. How We Use Your Information
We use your information to schedule and provide services, communicate with you about appointments and follow-ups, process payments, send appointment reminders and service updates, improve our services based on feedback, and comply with legal obligations.
3. Information Sharing
We do not sell your personal information. We may share information with service providers who help us operate our business (payment processors, scheduling software). We may also share information when required by law or to protect our rights.
4. Payment Security
All payment information is processed securely through Stripe. We do not store your credit card details on our servers. Stripe is PCI-DSS compliant and uses industry-standard encryption.
5. Communication Preferences
We may send you service-related communications including appointment confirmations, reminders, and follow-ups. You can opt out of marketing communications at any time. Service-related messages cannot be opted out of while you have active appointments.
6. Data Retention
We retain your information for as long as necessary to provide services and maintain our business relationship. Service history is retained for quality assurance and to serve you better on future visits. You can request deletion of your personal information by contacting us.
7. Your Rights
You have the right to access your personal information, request corrections to inaccurate data, request deletion of your data, and opt out of marketing communications. To exercise these rights, please contact us through our Contact page.
8. Security Measures
We implement appropriate security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.
9. Cookies and Tracking
Our website uses essential cookies for functionality. We may use analytics to understand how visitors use our site. You can manage cookie preferences in your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
11. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us.
12. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
13. Contact Us
For privacy-related questions or to exercise your rights, please visit our Contact page or reach out during business hours.
Questions about your privacy?
If you have any questions about our Privacy Policy, please reach out.
Contact Us